Frequently Asked Questions
Q: Where are you located?
A: We’re at Mainzer Landstraße 27, 60329 Frankfurt am Main (inside the Holiday Inn Frankfurt – Alte Oper hotel).
Q: What are your opening hours?
A: We’re open daily from 11:00 am to 11:30 pm. (Bar opens at 11:00 am, breakfast service starts at 6:30 am in the hotel restaurant area)
Q: Do you accept reservations?
A: Yes — you can reserve a table for groups or events. For large groups we recommend letting us know in advance so we can make sure you get a good spot.
Q: Which sports and events do you show?
A: We screen a wide range of live sport — including Bundesliga, Champions League, Premier League, NFL, NBA, golf, tennis and more. We carry channels such as DAZN and Sky Sports Germany.
Q: Can I request a specific game?
A: Yes — if the game is available on our channels (DAZN / Sky Sports) just let our team know and we’ll do our best to find a suitable screen for you.
Q: Do you have sound on for every game?
A: Yes — we aim to create a lively sports atmosphere. If you’re watching a particular match and want sound turned up (or a quieter setting), just inform a staff member.
Q: What’s on the menu?
A: We offer a full menu of burgers, sandwiches, hearty pub-style food, regional beers, cocktails and more. For example our signature “Francis Burger” is a favourite.
Q: Do you have vegetarian, vegan or gluten-free options?
A: Yes — we aim to accommodate dietary preferences. Please ask our staff about vegan or gluten-free dishes when you arrive.
Q: Do you have happy hour or specials?
A: We do! For example, we have drink specials and happy hour offers; check our live sport or events page for the latest deals.
Q: Can I book for a large group or private event?
A: Yes — we host group bookings, team events, birthdays or corporate sports-gatherings. For large groups we recommend contacting us in advance for the best seating and any group package.
Q: Can I rent out a section of the bar or the entire venue?
A: Yes — depending on date, time and group size we can arrange private hire. Please contact us with your requirements and we’ll tailor a solution.
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, AMEX, etc.), as well as other common payment methods.
Q: What is your dress code?
A: Casual dress is perfectly fine — we aim for a relaxed sports-bar atmosphere.
Q: Are pets allowed?
A: On request and depending on the area, pets may be allowed — particularly if you’re seated in an outdoor section. Please ask on arrival.
Q: Are you wheelchair accessible?
A: Yes — our bar is wheelchair accessible as part of the hotel’s accessible facilities.
Q: Do you offer WiFi?
A: Yes — as part of the hotel / bar facility we offer WiFi for guests.
Q: Can I wear my team’s jersey / colours?
A: Absolutely! We love fans and team spirit — wear your colours proudly.
If your question isn’t listed here, feel free to email us at hifrankfurt@ihg.com or call +49 (0)69 2551 56500. You can also keep up to date with our live sport schedule and special offers on our website: francissportsbar.com
Thanks for choosing Francis Sports Bar — we look forward to welcoming you for great games, food, drinks and atmosphere!